Wednesday, April 2, 2014

Dialogue between a receptionist and a customer

Receptionist: Hello! You are talking with one of the receptionists of Beach Hotel. How can I help you?


Customer: Hello.I would like to ask you some questions about the hotel and book a room.


R: Of course...What would you like to learn about?

C: First of all,how much do the rooms cost?

R: The room for two people costs 70 euros,the room for four people costs 140 euros and the suite costs 200 euros.

C: Okay!The prizes are a little bit expensive...please,give me more details about the rooms.What has every room got?

R: Our rooms are luxurious!They include a TV,a small living room,a big bathroom and an attractive veranda with extra-ordinary flowers and amazing view of the sea.They also include a small kitchen which is fully-equipped.

C: That sounds brilliant!Has the hotel got a swimming pool?

R: Of course,it has.And it has also got a playground,a sauna and a nice restaurant which is open from 8 a.m. to 11.30 p.m.

C: Perfect!And does the hotel provide a room service and a laundry service?

R: Yes,of course!

C: Ok!I will discuss it with my husband and I will call you soon!

R: I am looking forward to your call!

C: Goodbye!

R: Goodbye!

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