Wednesday, April 2, 2014

~Dialogue: A receptionist and a customer are talking on the phone~

R-> receptionist
C-> customer

R: Hello! Ble Sea Hotel here. Can I help you?
C: Yes, please! Could you tell me how much the rooms cost?
R: Of course! If you want a single room, it costs about 50 euros per night. However, if you want a double room, it costs about 100 euros per night and if you have children it costs about 110 euros per night.
C: Thank you! Moreover, could you inform me if you have a swimming pool? I would like to know if you provide a room service too.
R: We haven't got only one swimming pool. We have four swimming pools, so you can swim whenever you want. Of course we provide room service and laundry service too. It's our responsibility to take care of our customers.
C: Thank you again! Would you mind telling me what time the restaurant opens and closes?
R: Our restaurant opens from 8:00 a.m to 11:00 pm. Then, it opens again from 13:00 p.m to 16:00 p.m and fin:ally, it opens from 19:30 .m to 22:00 p.m. But if you want something the time that the restaurant is almost closed, you can buy something from our canteen, which is open all day and all night for you.
C: Perfect! Can I ask a final question? What other facilities do you have?
R: You must know that our hotel is fully equipped. As you already know, we have a restaurant, four swimming pools, room service, a canteen, and laundry service. We also have a bar room, a gym (because everyone want to keep fit), a sauna, a telephone in every room and access to the Internet of course.
C: Absolutely fantastic! Thank you for informing me.
R: I hope you found our hotel great and don't forget to visit it... Bye!
C: Bye!

                                                         Vasiliki Tziraki D'

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